Product Tips

The Death of The Voicemail

Let’s take a moment of silence for our dear friend the voicemail… While voicemail isn’t completely dead. It is on a path of evolution. You may find that many of your customers don’t check their voicemail. I have to admit, I hardly know how to access mine. If it’s important, the person will follow up … Continued

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Salon

3 Reasons Why Specialization is the Future of Beauty 

The beauty industry is changing. Advancements in technology – mini computers tucked away in our back pockets, DNA testing, and targeted ads are leading consumers to demand specialization in all areas of their lives. The salon industry is no exception.  Let’s use my friend “Jess” as an example. Jess has very curly hair. In the … Continued

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Customer Success Story

Sensory Fitness Pumped Up Its Exercise Schedule & Customer Service – And Saved $30k a year

There’s a reason Miami-based gym, Sensory Fitness, successfully doubled the size of its exercise space last year.  Actually, there are three. First, it created a fresh and exciting product that truly stands-out in the very crowded and competitive Miami market. Second, it transformed its front desk experience using automation and an intelligent assistant to deliver … Continued

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Customer Success Story

Mosaic Hair Studio’s Customer Satisfaction Will Blow You Away: Learn How They Do It

Mosaic Hair Studio & Blowout Bar has cracked the code to being named Orlando’s Top Salon by Yelp.

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Product Tips

Curing the Cancellation Conundrum

TrueLark CEO Srivatsan Laxman, shared his thoughts to the MINDBODY customer community on how to minimize the financial and administrative burdens of cancellations.   This is an important issue for salons, spas and fitness businesses.  You can check out the MINDBODY blog or read it here below. It will only take a couple of minutes – and … Continued

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Customer Success Story

Why Sage Wellness chose TrueLark to make booking easier

When clients in Portland need to find balance and help to heal, they turn to Sage Wellness.  The company offers therapeutic bodywork appointments, classes and products, PLUS the promise of a break from the physical and emotional stressors of life. Sage Wellness strives hard to deliver on this promise in every interaction with clients.  It … Continued

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