Multi-Location Scheduling Software

We built TrueLark franchise communication software from the ground up to support the operational complexity of growing multi-location businesses. Our platform handles scheduling, marketing, and customer service interactions end-to-end, across voice, text, and web chat—without requiring location staff to step in. It follows both brand-wide standards and location-specific rules automatically, so you get consistent execution at scale without losing local flexibility. You also get full visibility and control with centralized reporting and configuration tools that eliminate guesswork.

TrueLark is trusted by some of the largest DSOs, franchise networks, and multi-location wellness brands in North America. TrueLark delivers scalable automation that fits complex appointment-driven operations. Our clients include Restore Hyper Wellness, SGA Dental Partners, Radiant Waxing, True REST, The Smilist and The Dermatology Specialists.

TrueLark allows brands to set and manage global preferences for all locations, ensuring consistency and compliance. We’ve built thousands of configurations and can support any workflow you need.

• Brand messaging: Standardize greetings, responses, and marketing messages across all sites.
• Scheduling rules: Apply uniform booking, rescheduling, and cancellation policies.
• Service offerings: Define which services are available network-wide.
• Reporting standards: Set unified analytics and reporting criteria for performance tracking.

Each location can tailor settings to its unique needs, ensuring customers receive relevant, accurate information.

• Local pricing: Adjust service pricing to reflect local market conditions.
• Location-specific services: Offer or restrict services based on what each site provides.
• Staff availability: Set hours and staff schedules for individual locations.
• Custom promotions: Run location-exclusive marketing campaigns or offers.

TrueLark is built to scale, supporting businesses from a handful of sites to hundreds of locations—without compromising performance or control.

TrueLark integrates with leading scheduling, CRM, marketing platforms and practice management systems commonly used by franchises, Dental Service Organizations and multi-location brands. Our integration partners include Mindbody, Boulevard, Booker, HubSpot, Zapier, Instapage, and Gravity Forms.