Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

AI-led Scheduling

Intelligent technology with human-led conversations

Reports & Insights

The communication metrics you need to grow your business.

Marketing Automation

Reduce redundant tasks that take you away from what matters most.

Omnichannel Customer Service

Manage communications across multiple channels

Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

Blog

Latest updates, guides and news

Partners

Find out more about our partner program

Books & Webinars

Get insight from our free ebooks and webinars

Comparison Library

See how TrueLark stacks up against competitors

ROI Calculator

Calculate your potential revenue booked per year

Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Multi-location support

Grow Your Customer Base

Automated marketing tools automatically follow up with clients immediately via text after they submit a form or response to marketing message— giving you the comfort of knowing that warm leads never go cold again.

Ensure your clients get the right location info

Handle communication for all your locations

Know how your locations are performing

Reduce call center costs

Customize each location to your needs

Seamless brand experience

Multi-location booking
Bar graph

With TrueLark customers on average see

$13k

additional revenue booked 

18x

ROI

82%

calls handled fully

Location Routing

Ensure your clients get the right location info

TrueLark will ask which location your clients are seeking to visit and remember their preferences moving forward. Ensuring that your clients get the local information they need and the best experience possible.. 

Multi-service guest appointment booking
Corporate Web Chat

Handle communication for all your locations

Do you need a solution that seamlessly brings together all of your locations? Corporate Web Chat handles communications for all locations, while giving the corporate office ultimate control over the messaging and customer experience. Let TrueLark handle website visitors’ questions, from booking requests to business hours.

Multi-location Analytics

Know how your locations are performing

Allows you to filter when booking classes or appointments via TrueLark. Book before or after a specific time, block bookings for an entire day, book services at preferred time slots, etc.

AI led Custom Booking Rules
Call center employees
TrueLark by Vidurama Call Center Integration

Reduce call center costs

Often businesses find that TrueLark by Vidurama AI-driven SaaS technology can replace their call center completely, but if you prefer to keep the call center as a backup, TrueLark integrates seamlessly by either fielding all inquiries and passing unhandled ones to the call center or by allowing callers to choose their preferred method. Both options reduce call center costs dramatically.

Location Specific Customization

Customize each location to your needs

Different pricing in different locations? Some locations offer a particular service, but the others do not? No problem! TrueLark offers location-specific customization so clients get accurate information for their specific location every time.

AI led Custom Booking Rules
Global Brand Preferences
Global Brand Preferences

Seamless brand experience

TrueLark understands how important your brand and customer experience is to your business. Whether you have 3 or 300 locations, it’s easy to set up brand preferences to be used by all of your locations. Customize business information, how appointments should be scheduled, reschedule and cancellation policies, voicemail greetings, and more to ensure your customers will have a seamless experience, no matter what channel they engage with.

Our success stories

Beauty & Wellness

197

bookings per month

76%

conversation handle rate

42%

booking request conversion

“If it’s hard to book or if it sounds like a robot that you’re interacting with, it’s not going to go well. That’s not our voice. If you want your company to seem really smart, TrueLark does it for you.”

Beauty & Wellness

233

Conversations Handled Per Month

52

Enrollments

74%

Enrollment Request Conversions

StretchSPOT appreciates the seamless communication and efficient booking experience TrueLark provides. With satisfied clients, easy management, and a user-friendly interface, TrueLark has become an integral part of StretchSPOT’s operations.

Dental

12,000+

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Beauty & Wellness

$40,000

increase in revenue in 9 month

$400

in savings per month

1,700

handled inquires in 6 months

“TrueLark is an extremely efficient assistant – improving client happiness, increasing revenues and decreasing therapist workloads.  While the assistant might be artificial intelligence, there’s nothing artificial about the positive impact on our business.”

Beauty & Wellness

30%

missed calls converted into opportunities

30:1

ROI

1,000+

hours saved per month

“We deployed TrueLark to ensure we never miss a customer call regardless of how busy our receptionists are or if it’s after hours. The automated AI-agent can respond to most any customer query immediately and in our brand voice — including scheduling and confirming appointments”

Resources to help you get ahead