Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your customer base with automated marketing tools
TOP FEATURES
Get insight from our free ebooks and webinars
Find out more about our partner program
See how TrueLark stacks up against competitors
Calculate your potential revenue booked per year
How TrueLark brings peace of mind to local business owners
Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your customer base with automated marketing tools
TOP FEATURES
Get insight from our free ebooks and webinars
Find out more about our partner program
See how TrueLark stacks up against competitors
Calculate your potential revenue booked per year
How TrueLark brings peace of mind to local business owners
Solutions
Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
Features
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your customer base with automated marketing tools
TOP FEATURES
Resources
Get insight from our free ebooks and webinars
Find out more about our partner program
See how TrueLark stacks up against competitors
Calculate your potential revenue booked per year
How TrueLark brings peace of mind to local business owners
Book more appointments and improve patient retention with real-time, online scheduling and 24/7 patient support using our patented generative AI. In addition, automate call follow-up to finally solve the missed calls problem for your DSO or multi-location practice.
Happy patients are vital to your dental business, whether it’s a solo practice, multi-practice group or Dental Support Organization. When patients have a question and you aren’t available, this can create frustration and, worst case, cause them to go somewhere else. Our user-friendly generative AI conversation tool books appointments and answers questions, any time of the day via SMS and web chat. Delight your patients by providing excellent, around-the-clock service with TrueLark.
Did you know that most patients prefer to book online, but only 26% of practices and DSOs offer it? Give patients the option to book at any hour with our online booking feature. For the patients that do prefer to call, if it’s after hours or the front desk is too busy to answer, TrueLark responds via text immediately and is able to book one or multiple appointments quickly, maximizing revenue for your practice.
“With TrueLark, it takes about a minute for a patient to schedule. It’s our complete call handling solution and pays for itself if just one new patient shows up.” -Myles McAllister, COO, SGA Dental Partners
Superpower your DSO front desk or contact center with the power of generative AI. Taking calls and scheduling patients takes up a lot of your staff’s time. TrueLark not only books appointments directly into your PMS or booking platform, it can reschedule appointments and answer questions. Now your front desk will have more time to focus on your patients inside your practice and you can scale with fewer call center agents.
236
Conversations per month
68%
Booking request conversion
27K
Additional revenue per month
“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”
Dr. Dimple Rayani & Dr. Sien Siao
Balfour Dental
70%
Conversation handle rate
$500K
Annual increase in EBITDA (est.)
144
Conversations per month per location
“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”
Myles McAllister
Chief Operations Office
15,180
conversations handled per month
1000
hours saved
$397,000
revenue booked
“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”
Phil Toh
The Smilist DSO
88
Avg # New Patients Per Month
$57,200
Avg # Monthly New Patient Revenue
264
Avg # of Patients Assisted
“Since we implemented TrueLark, we have acquired around 88 new patients each month. This has generated $57,200 in additional monthly revenue. TrueLark can completely handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that patients think they are interacting with a person!”
Elisha Enoksen
Manager, West Davis Dental and Lovers Smile
13
new patients booked per month
$9,750
additional production per month
193
patients received immediate assistance per month
“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”
Dr. Len Tau
Owner of Pennsylvania Center of Dental Excellence since 1999
Simplify Scheduling with Online Booking
Most patients prefer the convenience of booking appointments online, but only 26% of practices and DSOs offer it. Improve efficiency and patient satisfaction at the same time!
Free eBook: AI led Customer Service
In this eBook you will learn what generative AI is and how dental practices and DSOs use it to increase revenue and improve the patient experience.
Dental Industry's Digital Transformation
Dental practices and Dental Service Organizations (DSOs) that switch to digital see an increase in booked appointments and fewer no-shows.
TrueLark seamlessly integrates with your dental practice management software, and other tools you currently use.
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