Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

AI-led Scheduling

Intelligent technology with human-led conversations

Reports & Insights

The communication metrics you need to grow your business.

Marketing Automation

Reduce redundant tasks that take you away from what matters most.

Omnichannel Customer Service

Manage communications across multiple channels

Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

Blog

Latest updates, guides and news

Partners

Find out more about our partner program

Books & Webinars

Get insight from our free ebooks and webinars

Comparison Library

See how TrueLark stacks up against competitors

ROI Calculator

Calculate your potential revenue booked per year

Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Reports & Insights

Scale Smarter

The communication metrics you need to grow your business. Daily reporting will provide a deeper understanding of how many customers are reaching out to you, how engaged they are and why are they reaching out.

Stay on top of client communication

Why your customers are calling in

View all the customer conversations in one place

Understand your business call and conversation metrics

Reports Insights - TrueLark
Bar graph

With TrueLark customers on average see

$13k

additional revenue booked 

18x

ROI

82%

calls handled fully

Instant Notifications

Stay on top of client communication

Easily monitor client communication via text and email notifications. You’ll know right away if a client is requesting a callback, or if there is a question TrueLark is unable to assist with.

Daily Summary

Call reporting for all locations

Get a daily summary email on who is calling in, what calls have been handled, what conversations need business attention, which contacts are engaged, which contacts have gone quiet, and more.

Conversation Transcripts

View all customer conversations in one place

View the details about all the consumer conversations in one place. The business dashboard is home to your text transcripts and voicemails.

Conversation Insights

Understand your business call and conversation metrics

TrueLark’s business dashboard provides engagement, revenue, booking, and scheduling metrics to better understand how your business is performing.

Our success stories

Beauty & Wellness

68%

Calls fully handled by AI

644

Conversations per month

$7.3K

Revenue booked per month

“TrueLark is our catch-all when we can’t get to the phone in time, and it’s been a really big savior for us.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

With the TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.

Beauty & Wellness

20%

Avg. conversion rate

3774

Avg. monthly submissions

191

Avg. campaigns per month

“Before TrueLark, we used spreadsheets to track leads. With Lead Engage, having the text go out immediately and tracking the lead all the way through to booking without staff having to think about it has been beneficial to all of our Restore clients.”

Beauty & Wellness

30

Average new clients/month

78%

Conversation handle rate

$2400

Additional revenue/month

“With TrueLark, clients can have undivided attention whether they’re in the salon or outside the salon, and for the clients that are not in the salon, TrueLark really helps with that.”

Beauty & Wellness

73

Clients using Lead Engage

30%-55%

Lead conversion rate

1-2 days

Time to onboard Lead Engage

“Since adopting TrueLark, we have had a lot more referrals and people reaching out to us via word-of-mouth. This is simply because of the results we’re getting for our clients. That means more to us than any new client. We made a really good decision in partnering with TrueLark.”

Beauty & Wellness

317

Monthly conversations

39

New bookings

30%

Conversion to repeat clients

“The value of TrueLark is not just the dollars and cents of it, it’s the volume of leads that we have and how we engage with those leads.”

Resources to help you get ahead