Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

AI-led Scheduling

Intelligent technology with human-led conversations

Reports & Insights

The communication metrics you need to grow your business.

Marketing Automation

Reduce redundant tasks that take you away from what matters most.

Omnichannel Customer Service

Manage communications across multiple channels

Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

Blog

Latest updates, guides and news

Partners

Find out more about our partner program

Books & Webinars

Get insight from our free ebooks and webinars

Comparison Library

See how TrueLark stacks up against competitors

ROI Calculator

Calculate your potential revenue booked per year

Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Reports & Insights

Scale Smarter

The communication metrics you need to grow your business. Daily reporting will provide a deeper understanding of how many customers are reaching out to you, how engaged they are and why are they reaching out.

Stay on top of client communication

Why your customers are calling in

View all the customer conversations in one place

Understand your business call and conversation metrics

Reports Insights - TrueLark
Bar graph

With TrueLark customers on average see

$13k

additional revenue booked 

18x

ROI

82%

calls handled fully

Instant Notifications

Stay on top of client communication

Easily monitor client communication via text and email notifications. You’ll know right away if a client is requesting a callback, or if there is a question TrueLark is unable to assist with.

Daily Summary

Call reporting for all locations

Get a daily summary email on who is calling in, what calls have been handled, what conversations need business attention, which contacts are engaged, which contacts have gone quiet, and more.

Conversation Transcripts

View all customer conversations in one place

View the details about all the consumer conversations in one place. The business dashboard is home to your text transcripts and voicemails.

Conversation Insights

Understand your business call and conversation metrics

TrueLark’s business dashboard provides engagement, revenue, booking, and scheduling metrics to better understand how your business is performing.

Our success stories

Beauty & Wellness

197

bookings per month

76%

conversation handle rate

42%

booking request conversion

“If it’s hard to book or if it sounds like a robot that you’re interacting with, it’s not going to go well. That’s not our voice. If you want your company to seem really smart, TrueLark does it for you.”

Beauty & Wellness

233

Conversations Handled Per Month

52

Enrollments

74%

Enrollment Request Conversions

StretchSPOT appreciates the seamless communication and efficient booking experience TrueLark provides. With satisfied clients, easy management, and a user-friendly interface, TrueLark has become an integral part of StretchSPOT’s operations.

Dental

12,000+

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Beauty & Wellness

$40,000

increase in revenue in 9 month

$400

in savings per month

1,700

handled inquires in 6 months

“TrueLark is an extremely efficient assistant – improving client happiness, increasing revenues and decreasing therapist workloads.  While the assistant might be artificial intelligence, there’s nothing artificial about the positive impact on our business.”

Beauty & Wellness

30%

missed calls converted into opportunities

30:1

ROI

1,000+

hours saved per month

“We deployed TrueLark to ensure we never miss a customer call regardless of how busy our receptionists are or if it’s after hours. The automated AI-agent can respond to most any customer query immediately and in our brand voice — including scheduling and confirming appointments”

Resources to help you get ahead