Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

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Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

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AI-led Scheduling

Intelligent technology with human-led conversations

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Reports & Insights

The communication metrics you need to grow your business.

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Marketing Automation

Reduce redundant tasks that take you away from what matters most.

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Omnichannel Customer Service

Manage communications across multiple channels

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Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

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Blog

Latest updates, guides and news

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Podcast

Navigating DSO Innovation and the future of dentistry

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Books & Webinars

Get insight from our free ebooks and webinars

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Integrations

Integrate TrueLark with your favorite tools

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Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Reports & Insights

Scale Smarter

The communication metrics you need to grow your business. Daily reporting will provide a deeper understanding of how many customers are reaching out to you, how engaged they are and why are they reaching out.

Stay on top of client communication

Why your customers are calling in

View all the customer conversations in one place

Understand your business call and conversation metrics

Reports Insights - TrueLark
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With TrueLark customers on average see

$13k

additional revenue booked 

18x

ROI

82%

calls handled fully

Instant Notifications

Stay on top of client communication

Easily monitor client communication via text and email notifications. You’ll know right away if a client is requesting a callback, or if there is a question TrueLark is unable to assist with.

TrueLark AI immediate notification of customer request
AI-generated daily report summary of calls and bookings handled
Daily Summary

Call reporting for all locations

Get a daily summary email on who is calling in, what calls have been handled, what conversations need business attention, which contacts are engaged, which contacts have gone quiet, and more.

Conversation Transcripts

View all customer conversations in one place

View the details about all the consumer conversations in one place. The business dashboard is home to your text transcripts and voicemails.

AI-led Missed Call conversation transcript
Unified conversation and booking monthly data
Conversation Insights

Understand your business call and conversation metrics

TrueLark’s business dashboard provides engagement, revenue, booking, and scheduling metrics to better understand how your business is performing.

Our success stories

Beauty & Wellness

433

Conversations per month

81%

Conversation handle rate

27%

Booking request conversion

“TrueLark facilitated an average of 28 online bookings per week, with 17 occurring after hours, contributing to an additional monthly revenue of approximately $26,000.”

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Beauty & Wellness

68%

Calls fully handled by AI

644

Conversations per month

$7.3K

Revenue booked per month

“TrueLark is our catch-all when we can’t get to the phone in time, and it’s been a really big savior for us.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Beauty & Wellness

20%

Avg. conversion rate

3774

Avg. monthly submissions

191

Avg. campaigns per month

“Before TrueLark, we used spreadsheets to track leads. With Lead Engage, having the text go out immediately and tracking the lead all the way through to booking without staff having to think about it has been beneficial to all of our Restore clients.”

Beauty & Wellness

30

Average new clients/month

78%

Conversation handle rate

$2400

Additional revenue/month

“With TrueLark, clients can have undivided attention whether they’re in the salon or outside the salon, and for the clients that are not in the salon, TrueLark really helps with that.”

Resources to help you get ahead