Fitness

It’s 2020: Why no one wants your app anymore

It’s 2020, whoa. We are stepping into a new decade. If we look back over the past decade, a lot has changed in the fitness, spa, salon, and wellness industry. A majority of businesses are using online booking platforms, we have seen the rise of mobile apps, and automated marketing tools are becoming more accessible … Continued

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Fitness

From Class Pass User to a Monthly Unlimited Member

Two words for you… Recurring revenue.  We all want it. We know it’s good for our business. We know memberships and the subscription economy is where it’s at. BUT commitment is hard. What can you do to convert your class package users to members? Here are three things to try.  Don’t make them commit Consider … Continued

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Product Tips

How to turn an automated Facebook Messenger response into a 2-way conversation

Provide Immediate Customer Support on Facebook using Automated Facebook Messenger responses and True Lark Your customers are reaching out to you via phone, email, text message, in person, Instagram, Facebook, Google Reviews, Yelp Reviews, Trip Advisor, etc. As a business owner, it can seem impossible to provide a timely response across multiple channels. Optimize your … Continued

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Product Tips

The Biggest Problem With Call Centers, And How You Can Fix It

If you’re considering a call center or already have a call center service in place, there is no doubt you understand the value of 24/7 customer support and the challenges that come with scaling that support internally. Up until recently, a call center appeared to be one of the only options for external support. Depending … Continued

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