Have you ever asked yourself why Chatbots get “stuck” when supporting your clients? 25% of the time the chatbot does not have the information your client is seeking 75% of the time the chatbot does not understand what the client is seeking! 75% of the time! When the chatbot gets stuck it puts additional workload … Continued
Read StoryFrom taking client temperatures, appointment check-ins from the parking lot, to asking COVID screening questions before booking, 2020 has changed how Fitness, Beauty, Wellness, and Dental practices manage their business. Overall, True Lark knows that keeping your staff and clients safe is your top priority. How your business manages these procedures can differ, but leveraging … Continued
Read StoryFirst impressions are everything when it comes to boutique fitness. Most of the time you get one class to sell your experience to a new client. It’s important that it is the “right” experience. If the first experience isn’t a good fit, the client may never come back. Worst, they might leave a poor review … Continued
Read StoryEveryone knows upselling is a simple way to increase your average sale price per transaction. However, it can be challenging for your staff to be consistent in the upsell process. A simple Google search shows many blogs and articles that support this challenge: Why It’s So Hard to Get Retail Employees to Upsell How To … Continued
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