We are thrilled to announce the launch of our new Web Chat, which takes the website chat experience to a whole new level.
Our Web Chat upgrades make it quick and easy for visitors to interact with your business in real-time and resolve their requests. Hands down, it’s the simplest and smartest Web Chat for multi-location businesses.
Your website visitors will love:
- Quick Select: Point, click, scroll and search. Guests can find locations, appointment slots and FAQs fast and easy. (Of course, they can still type in information if necessary.)
- In-Chat Forms: Booking calendar, contact and financial forms open up in the chat window. No more tedious page redirects or clicking multiple times to access documents and integrated tools.
- Optimized for Mobile and Desktop: Your guests will enjoy the same level of functionality and convenience across all devices.
- Stellar Navigation and UX: We’ve gone above and beyond to ensure that our Web Chat offers cutting-edge navigation.
Your staff will love:
- Unparalleled Efficiency: With our high level of automation, you can streamline your customer support like never before. Ensures that every website visitor is attended to promptly and efficiently.
- Leaner Teams, Better Service: Our Web Chat empowers businesses to operate with smaller teams while still delivering top-notch service.
- Constant Upskilling: Our AI engine gets smarter with time, continually filling knowledge gaps and driving higher levels of service and automation.
Industry-Leading AI + Advanced Web Chat Technology
Our Web Chat is not a keyword driven bot; it’s an AI-powered communication platform. This means that when your guests engage with it, they’re not just chatting; they’re having a conversation with a highly intelligent assistant.
So, how does this elevate the customer experience?
- Complex, Human-like Conversations: Our AI ensures that whether they’re a first-time visitor or a long-time client, their questions are answered with the utmost accuracy and understanding. You can rely on our AI to provide personalized and helpful responses.
- Seamless Tasks: Guests can book, reschedule, or cancel appointments, or access the payment system directly within the chat. We’ve integrated these essential tasks to make your website visitor’s experience as smooth as possible.
- Customizable Language: We understand the importance of maintaining brand voice. You can customize the Welcome Flow, Pre-booking Flow, and Booking Flow to speak in a way that aligns with your unique brand identity.
TrueLark’s Web Chat is not just an upgrade; it’s a transformation. We have carefully considered the evolving needs of businesses and their clients to create a communication platform that sets the gold standard for text-based interactions on websites and via SMS. Our goal is to make every interaction with our platform a pleasure, and we’re confident that we’ve achieved it.
To see it in action, book a demo today.
