Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

AI-led Scheduling

Intelligent technology with human-led conversations

Reports & Insights

The communication metrics you need to grow your business.

Marketing Automation

Reduce redundant tasks that take you away from what matters most.

Omnichannel Customer Service

Manage communications across multiple channels

Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

Blog

Latest updates, guides and news

Partners

Find out more about our partner program

Books & Webinars

Get insight from our free ebooks and webinars

Comparison Library

See how TrueLark stacks up against competitors

ROI Calculator

Calculate your potential revenue booked per year

Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Omnichannel Customer Service

Expand your reach

Prospects and existing customers prefer to communicate with you in a variety of different ways – via phone, text message, Instagram, Facebook, web chat, etc. TrueLark allows you to manage communications across all these channels and from one smart inbox.

Unify all conversations in an inbox.

Manage conversations in one place.

Al-powered messaging on your website.

Turned missed calls into opportunities.

Text-based responses for everyday questions.

Follow up with clients, even if they get distracted.

Understand the sentiment of each conversation.

Bar graph

With TrueLark customers on average see

$13k

additional revenue booked

18x

ROI

82%

calls handled fully

Business messenger

Unify all conversations in an inbox as smart as you are.

Use the “Contact Us” CTA across your social platforms to manage conversations in one place. You can use your Virtual Front Desk Assistant to support Facebook messages with almost no effort from you and your team. Add your TrueLark text-only number to your Instagram account, making it easier for potential customers who discover you on Instagram to engage with you.

SOCIAL MEDIA CTAs

Manage all your social media conversations in one place

Use the “Contact Us” CTA across your social platforms to manage conversations in one place. You can use your Virtual Front Desk Assistant to support Facebook messages with almost no effort from you and your team. Add your TrueLark text-only number to your Instagram account, making it easier for potential customers who discover you on Instagram to engage with you.

WEB CHAT

New Web Chat: A Game-Changer for User Experience

We’re excited to introduce our new Web Chat which makes it quick and easy for visitors to interact with your business in real-time and resolve their requests. Point, click, scroll and search to find locations, appointment slots and FAQs fast and easy.
missed calls

Turn missed calls into opportunities

TrueLark turns missed communication via phone into opportunities. Instant responses that allow clients to initiate and drive the conversation by asking “How can I help you?”.

BUSINESS TEXTING

Text-based responses for everyday questions

89% of consumers want to be able to text businesses. Use TrueLark to contact your clients or have them contact you to ask questions, book services, or receive recommendations.

Our success stories

Beauty & Wellness

197

bookings per month

76%

conversation handle rate

42%

booking request conversion

“If it’s hard to book or if it sounds like a robot that you’re interacting with, it’s not going to go well. That’s not our voice. If you want your company to seem really smart, TrueLark does it for you.”

Beauty & Wellness

233

Conversations Handled Per Month

52

Enrollments

74%

Enrollment Request Conversions

StretchSPOT appreciates the seamless communication and efficient booking experience TrueLark provides. With satisfied clients, easy management, and a user-friendly interface, TrueLark has become an integral part of StretchSPOT’s operations.

Dental

12,000+

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Beauty & Wellness

$40,000

increase in revenue in 9 month

$400

in savings per month

1,700

handled inquires in 6 months

“TrueLark is an extremely efficient assistant – improving client happiness, increasing revenues and decreasing therapist workloads.  While the assistant might be artificial intelligence, there’s nothing artificial about the positive impact on our business.”

Beauty & Wellness

30%

missed calls converted into opportunities

30:1

ROI

1,000+

hours saved per month

“We deployed TrueLark to ensure we never miss a customer call regardless of how busy our receptionists are or if it’s after hours. The automated AI-agent can respond to most any customer query immediately and in our brand voice — including scheduling and confirming appointments”

conversation nudge

Follow up with clients, even if they get distracted

TrueLark follows up with clients, even if they get distracted by sending a follow-up message if the client goes quiet, preventing your clients from getting “stuck”. The timed follow-ups gently encourage clients to finish the booking process or to provide missing payment information. Increasing conversions and revenue.

client sentiment alerts

Understand the sentiment of each conversation

Understand the sentiment of each conversation to allow your staff to focus on the most pressing conversations first. Displaying “happy” or “unhappy” with each client interaction.

Resources to help you get ahead