Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

Features  

USE CASES

AI-led Scheduling

Intelligent technology with human-led conversations

Reports & Insights

The communication metrics you need to grow your business.

Marketing Automation

Reduce redundant tasks that take you away from what matters most.

Omni Channel Customer Service

Manage communications across multiple channels

Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

Blog

Latest updates, guides and news

Partners

Find out more about our partner program

Books & Webinars

Get insight from our free ebooks and webinars

ROI Calculator

Calculate your potential revenue booked per year

Customer Stories

How TrueLark brings piece of mind to local business owners

Our Story

What’s better than your chatbot?

August 24, 2020

Have you ever asked yourself why Chatbots get “stuck” when supporting your clients? 

  • 25% of the time the chatbot does not have the information your client is seeking
  • 75% of the time the chatbot does not understand what the client is seeking!

75% of the time! When the chatbot gets stuck it puts additional workload back on business staff and requires redesigning the flows and re-implementing in order to add new question-answer associations and extended wait time for the client to get their needs met.  

What’s better than your chatbot? 

True artificial intelligence is capable of auto-learning question-answer associations, removing additional workload on business.

Teaching technology human-like language requires modeling from humans. It takes hundreds of thousands of conversations for an AI to have the ability to mirror human mannerisms through language. With each conversation and the assistance of an AI Trainer, Sasha becomes more capable and intuitive, making conversations smoother and taking the effort off your staff to train the AI.

Here is how it works:

TRUE LARK

CHATBOT

 

Want to reconsider how you’re supporting your clients? Let’s book a time to chat.

SHARE:

Related resources