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Modernize scheduling and patient support

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Manage communications across multiple channels

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Grow your business with multi-location scheduling software.

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Dental Scheduling Software

AI-led appointment booking software for dental practices

Book more appointments and improve patient retention with TrueLark dental scheduling software. Take advantage of real-time, online scheduling and 24/7 patient support powered by TrueLark AI. In addition, automate call follow-up to finally solve the missed calls problem for your single- or multi- location practice or Dental Support Organization.

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TrueLark AI communications to book appointment online

AI-powered booking

Book more appointments for your dental clinic or DSO

TrueLark AI-powered dental scheduling software revolutionizes appointment booking for dental offices. Our AI Control Center optimizes schedules, reducing gaps and maximizing chair time. It handles complex booking rules, ensuring the right patients are matched with the right providers. By automating routine scheduling tasks, your staff can focus on delivering exceptional patient care.

Convenient scheduling

Make dental appointment bookings more convenient for patients

TrueLark offers multiple booking options to suit every patient’s preference. Whether through our user-friendly web interface or via text message, patients can easily schedule appointments 24/7. Our system even allows for booking multiple services or patients in one go, streamlining the process for families or patients needing a combination of procedures.

Scheduling integrations

Integrate TrueLark with your PMS or booking platform

Integrate TrueLark with your PMS (practice management system) or booking platform

TrueLark appointment software integrates with popular dental practice management software and booking platforms. This integration ensures real-time synchronization of dental clinic schedules, patient information, and appointment details. Say goodbye to double bookings and manual data entry – TrueLark keeps everything in sync across systems and dental office locations, saving time and reducing errors.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dr. Dimple Rayani & Dr. Sien Siao
Balfour Dental

Read Story
Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Myles McAllister
Chief Operations Office

Read Story
Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Phil Toh
The Smilist DSO

Read Story
Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Elisha Enoksen
Manager, West Davis Dental and Lovers Smile

Read Story
Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Dr. Len Tau
Owner of Pennsylvania Center of Dental Excellence since 1999

Read Story
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Dental scheduling features

Appointment reminders

Because our reminders are powered by our industry-leading AI, patients can reschedule or ask questions in the conversation. Bi-directional, interactive reminders via voice, text or website chat keep your schedule full and patients on track with their dental care.
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Custom booking rules

Set custom rules for specific procedures, providers, operatories, patient types or block scheduling. Our AI appointment scheduler ensures patients can book services according to your practice’s needs and preferences.
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Schedule optimization

TrueLark AI analyzes your schedule, filling gaps and maximizing productivity. It balances provider workloads and minimizes downtime, boosting practice efficiency and profitability,

Online scheduling

Empower patients to book appointments anytime, anywhere. Our user-friendly appointment software interface makes it easy for patients to find and reserve the perfect appointment slot.

Text to book

Patients can schedule appointments via text message, a quick and convenient option for those who prefer mobile communication.

Multi-service requests

Allow patients to book multiple services or appointments for family members in one session, streamlining the scheduling process and improving patient satisfaction.

Industry-leading dental scheduling software

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Rated 4.8/5.0 stars on Capterra

Frequently Asked Questions

TrueLark offers a full-service AI-powered scheduling platform that maximizes efficiency and patient satisfaction. Unlike basic chatbots or limited online booking tools, TrueLark:

  • Engages with patients 24/7 via text, chat, and voice
  • Automates complex booking rules for provider, procedure, and operatory-specific scheduling
  • Handles reschedules, cancellations, and questions seamlessly in real-time
  • Integrates with leading dental practice management software to eliminate double bookings and manual entry

TrueLark ensures your practice never misses an appointment opportunity by:

  • Providing 24/7 online scheduling through AI-powered automation
  • Responding instantly to patient inquiries via text, chat, and voice
  • Following up on missed calls with proactive appointment booking options
  • Enabling text-to-book functionality for maximum convenience

TrueLark’s AI appointment reminders reduce no-shows and last-minute cancellations by:

  • Sending automated, interactive SMS and voice reminders that allow patients to confirm, reschedule, or ask questions
  • Following up with patients who haven’t confirmed their appointments
  • Offering real-time rescheduling without requiring front desk intervention
  • Reducing patient friction by providing multiple engagement channels

TrueLark goes beyond scheduling with a suite of AI-driven tools designed for dental offices and DSOs, including:

  • AI Virtual Receptionist – Seamless communication via text, chat, and voice with AI trained on millions of dental patient conversations
  • PMS integration – Sync schedules in real-time to eliminate errors and ease the administrative workload for your front desk teams
  • Lead Engage: Automate instant lead follow-ups across channels to improve lead conversion and increase the ROI of your marketing spend
  • Reports and Insights – Track crucial metrics, including conversations by channel (missed calls, voicemails, web chat, direct texts and online scheduling) services scheduled, calls handled autonomously, lead conversions by campaign and new vs existing patient bookings
  • Omnichannel Customer Service: Our AI automates patient inquiries via chat, text and voice – across locations, workflows and software tools

Integrations

TrueLark seamlessly integrates with your dental practice management software, booking platforms, messaging tools and other software you currently use.
View all integrations

Booking platforms

Dentrix

Dentrix is a clinical and practice management software system that helps you manage a wide range of practice information, including patient demographics, clinical details, and production analysis.
Open Dental

Open Dental provides powerful, flexible dental practice management software at an affordable price.
Planet DDS

Top-rated, cloud-based practice management  and imaging solutions
Eaglesoft

Eaglesoft is your entire dental practice management solution, from patient scheduling and insurance claims to paperless charting and digital image manipulation.

Marketing Automation Software

HubSpot

Marketing, sales, and service software that helps your business grow without compromise. Because “good for the business” should also mean “good for the customer.”
Zapier

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.
Gravity Forms

Gravity Forms is the Easiest, Most Trusted Tool to Create Advanced Forms for WordPress-Powered Websites.
Instapage

An end-to-end solution for deploying personalized post-click experiences at scale.
View all integrations

Unlock the power of AI scheduling

Appointment booking is a foundational process for any practice or DSO. Your patients want convenience. Your practice needs efficiency. We deliver both. Book a demo to get started!

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