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Dental Automated SMS Software

Automate text messaging for your dental office with TrueLark AI

Your patients are busy, and so is your team. With TrueLark’s AI-powered SMS automation, your dental office can provide anytime self-service booking, send timely appointment reminders, respond to patient inquiries, and engage new leads—all without lifting a finger.

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AI-led messaging

Elevate dental patient communications with AI text messaging

Our dental automated SMS software handles patient messaging instantly, answering questions, scheduling appointments, and following up on leads. Designed specifically for dental offices and trained on over 10 million conversations, TrueLark keeps conversations natural, professional, and efficient—day or night.

Automated texting

Manage SMS communications at scale with TrueLark automations

From confirming appointments to checking in with inactive patients, TrueLark’s automated text system keeps your office connected. Send personalized messages based on patient history, automate common responses, and keep your front desk free for in-office care. With AI handling the back and forth, no message goes unanswered, and no patient feels ignored.

Dental text messaging software built for multiple locations

SMS solutions for DSOs

Dental text messaging software built for multiple locations

Centralize and automate communications and text message marketing for dental for multiple offices or call centers. TrueLark dental automated text software lets you manage SMS communications for all your locations from a single dashboard. Maintain brand consistency, customize for each practice, track performance, and improve patient engagement across your DSO or multi-location practice.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dr. Dimple Rayani & Dr. Sien Siao
Balfour Dental

Read Story
Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Myles McAllister
Chief Operations Office

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Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Phil Toh
The Smilist DSO

Read Story
Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Elisha Enoksen
Manager, West Davis Dental and Lovers Smile

Read Story
Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Dr. Len Tau
Owner of Pennsylvania Center of Dental Excellence since 1999

Read Story
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blo Blow Dry Bar logo. TrueLark AI beauty client
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Dental SMS features

Article on Digital Transformation

Appointment scheduling

Patients can book, change, or cancel appointments directly through TrueLark dental office texting software. Simplify scheduling and reduce no-shows with around-the-clock patient self-service booking that syncs with your PMS and scheduling tools.

Dental scheduling

Appointment reminders

Send SMS reminders to reduce no-shows and keep your schedule full without manual follow-ups. Unlike basic dental texting software, TrueLark AI reminders are interactive, allowing patients to manage appointments and ask questions in the text thread.

Dental appointment reminders

Text receptionist

Our AI-powered text receptionist is more than a simple auto-responder. It handles a wide range of interactions, from FAQs to more complex requests, such as rescheduling appointments or addressing follow-up concerns. It also automates dental text marketing for internal or external marketing teams and allows you to compare campaigns across multi-location practices.

Dental receptionist

Lead outreach

Finally, dental automated sms marketing that converts leads. Engage prospects with immediate SMS follow-ups. Prospects can get all their questions answered so they feel confident about booking. Text marketing for dental has never been easier!

Bulk messaging

Expand your reach and improve patient retention with automated dental sms marketing.. Send updates, promotions, or urgent notices to all your patients at once with mass texting capabilities.

HIPAA compliance

At TrueLark, the safety of patient data is priority number one! Our dental automated SMS software adheres to strict security protocols, protecting sensitive patient data and helping your practice maintain the highest standard of HIPAA compliance.

Industry-leading dental scheduling software

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Rated 4.8/5.0 stars on Capterra

Frequently Asked Questions

TrueLark dental automated text software sends and responds to patient messages instantly, handling appointment scheduling, reminders, and inquiries without manual input. We also provide SMS marketing for dental with our industry-leading dental communications AI. Your team can focus on in-office care while AI keeps the conversation going.

TrueLark’s SMS automation is highly customizable. We input each dental office’s customer service procedures into their AI SMS system. This covers policies, scheduling rules, service and provider information, and scripts for attracting new patients. Personalize messages and adjust response styles and cadence to align with your practice’s needs.

TrueLark has built thousands of AI configurations and can support any use case, regardless of complexity. Here are some examples of dental automatic SMS software applications:

  • Appointment confirmations and reminders
  • Immediate SMS follow-ups for digital leads
  • Missed call and voicemail response
  • Answers to frequently asked questions
  • Insurance information
  • After-hours scheduling via text

TrueLark’s SMS features integrate with a range of dental scheduling platforms, including:

  • Dentrix
  • Open Dental
  • Denticon
  • Cloud 9
  • Planet DDS
  • Eaglesoft
  • Curve Dental
  • eClinicalWorks

Integrations

TrueLark seamlessly integrates with your dental practice management software, booking platforms, messaging tools and other software you currently use.
View all integrations

Booking platforms

Dentrix

Dentrix is a clinical and practice management software system that helps you manage a wide range of practice information, including patient demographics, clinical details, and production analysis.
Open Dental

Open Dental provides powerful, flexible dental practice management software at an affordable price.
Planet DDS

Top-rated, cloud-based practice management  and imaging solutions
Eaglesoft

Eaglesoft is your entire dental practice management solution, from patient scheduling and insurance claims to paperless charting and digital image manipulation.

Marketing Automation Software

HubSpot

Marketing, sales, and service software that helps your business grow without compromise. Because “good for the business” should also mean “good for the customer.”
Zapier

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.
Gravity Forms

Gravity Forms is the Easiest, Most Trusted Tool to Create Advanced Forms for WordPress-Powered Websites.
Instapage

An end-to-end solution for deploying personalized post-click experiences at scale.
View all integrations

Streamline dental SMS communications with TrueLark

Connect with patients in a way that’s convenient for them and efficient for you. TrueLark AI SMS automation helps you send the right message, at the right time, automatically. Get faster responses, easier scheduling, and happier patients—without extra work for your team. Ready for a better way? Book a demo today!

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