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Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

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Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

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AI-led Scheduling

Intelligent technology with human-led conversations

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Reports & Insights

The communication metrics you need to grow your business.

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Marketing Automation

Reduce redundant tasks that take you away from what matters most.

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Omnichannel Customer Service

Manage communications across multiple channels

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Multi-Location Support

Grow your business with multi-location scheduling software.

Resources  

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Blog

Latest updates, guides and news

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Podcast

Navigating DSO Innovation and the future of dentistry

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Books & Webinars

Get insight from our free ebooks and webinars

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Integrations

Integrate TrueLark with your favorite tools

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Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

TrueLark AI for Dental Practices

Transform your dental office with agentic AI

Maximize bookings, boost revenue, and enhance the patient experience—all while reducing front desk workload. TrueLark’s AI-powered solutions support dental practices and DSOs of all sizes, ensuring efficient patient communication and scheduling across single- and multi-location offices.

TrueLark redefines the dental front desk

We know the challenges of running a dental front desk—constant phone calls, appointment scheduling, insurance coordination, and patient inquiries, all while delivering great in-person service. The TrueLark AI Control Center supercharges front desk operations, boosts revenue, and ensures every patient interaction is handled efficiently. By automating appointment scheduling, patient recall, ASAP list management, treatment plan follow-ups, reminders, and lead nurturing, it allows your team to focus on in-office patients—without the overwhelm. Here’s how it works:

Fewer interruptions

Automate the majority of patient interactions across channels, no human intervention required

Smarter workflows

We program your entire customer service manual into your AI system for unmatched accuracy and efficiency

Real-time insights

Spot bottlenecks and optimize workflows through live dashboards that track all interactions across scheduling, marketing and patient service

Improve customer care with AI-powered customer service

Appointment scheduling

Book more dental appointments with TrueLark AI

Our AI-powered scheduling lets patients book, reschedule, or cancel via text, web chat, or voice. Whether it’s a routine cleaning, treatment plan follow-up, or ASAP list request, our system syncs in real-time with your practice management software, reducing gaps and streamlining the booking process—no hold times, no missed opportunities.

Omnichannel customer service

Improve patient care with AI-powered customer service

Ensure consistent, high-quality customer service across all dental offices, workflows and tools. Our AI handles patient inquiries via chat, text, and voice, providing instant responses to common questions. 

Customer message to verify card information, conversation assigned to human to step in.
Automate dental lead and patient engagement

Marketing automation

Automate dental lead and patient engagement

Amplify your dental marketing efforts with TrueLark marketing automation. Our AI Control Center immediately follows up with leads, answers questions, and engages patients with personalized communications.

Reports & insights

Get insights on patient bookings and communications

TrueLark doesn’t just streamline patient communications—it provides deep operational insights that help you refine workflows, enhance efficiency, and improve patient retention. By leveraging AI-driven analytics, your practice gains a clearer understanding of what’s working, where improvements are needed, and how to optimize resources for maximum growth.

Unified patient support and conversation data
Multi-Location Support

Multi-location support

TrueLark for Dental Service Organizations

The TrueLark AI Control Center meets the unique needs of DSOs and multi-location dental practices. We’ve built thousands of AI configurations and can accommodate any workflow you need, regardless of complexity.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Top features

Article on Digital Transformation

Business messenger

One smart inbox for every patient interaction. Centralize texts, chats, voice inquiries, and software-based communications in one inbox that auto-sorts by urgency. TrueLark resolves most on its own—your team intervenes only for complex issues.

Appointment reminders

Keep your schedule on track with AI-powered reminders that do more than just notify. Unlike standard systems, Our interactive AI reminders let patients confirm, reschedule, or cancel appointments instantly via text, voice, or web chat—no extra calls needed.

Web chat

Make it easy for website visitors to book, ask questions, and get answers in real-time with TrueLark’s AI-powered Web Chat. Patients can quickly find locations, check availability, and complete forms—all within the chat window.

Virtual receptionist

24/7 automation with the industry’s smartest AI: our Virtual Receptionist engages via voice, text, chat, and software systems. More than just answer calls, it intelligently engages with patients, resolves inquiries, completes transactions autonomously.

Text messaging

Outreach enables dental practices and DSOs to connect with patients through targeted or bulk one-way SMS messaging. Whether sharing special offers, important updates, or reminders, Outreach helps you engage your audience efficiently.

Schedule optimization

Maximize efficiency and reduce scheduling gaps. TrueLark intelligently manages availability, patient recall, and ASAP lists—ensuring no-shows and last-minute cancellations turn into filled slots. 

Why TrueLark?

The result? More appointments, smoother workflows, and a better experience for staff and patients. With less chaos behind the scenes, your front desk runs more efficiently—while patients feel valued and supported. 

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More appointments, smoother workflows, and a better experience

Industry-leading dental scheduling software

Rated 4.8/5.0 stars on Capterra

Industry-leading AI for dental offices and DSOs

TrueLark is highly customizable, with thousands of configurations to fit your unique workflows—whether you run a single practice or a multi-location DSO. Our team of AI experts works closely with you, offering industry insights and strategic guidance to craft the perfect solution. With dedicated support, white glove onboarding, and continuous optimization, TrueLark ensures your AI system evolves with your dental office or DSO, delivering lasting value. 

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