Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your business with multi-location scheduling software.
Get insight from our free ebooks and webinars
Integrate TrueLark with your favorite tools
How TrueLark brings peace of mind to local business owners
Want to expand your offerings with groundbreaking AI solutions?
TrueLark's growing network of trusted partners reflects our commitment to innovation and exceptional results.
Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your business with multi-location scheduling software.
Get insight from our free ebooks and webinars
Integrate TrueLark with your favorite tools
How TrueLark brings peace of mind to local business owners
Want to expand your offerings with groundbreaking AI solutions?
TrueLark's growing network of trusted partners reflects our commitment to innovation and exceptional results.
Solutions
Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
Features
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your business with multi-location scheduling software.
Resources
Get insight from our free ebooks and webinars
Integrate TrueLark with your favorite tools
How TrueLark brings peace of mind to local business owners
Maximize bookings, boost revenue, and enhance the patient experience—all while reducing front desk workload. TrueLark’s AI-powered solutions support dental practices and DSOs of all sizes, ensuring efficient patient communication and scheduling across single- and multi-location offices.
We know the challenges of running a dental front desk—constant phone calls, appointment scheduling, insurance coordination, and patient inquiries, all while delivering great in-person service. The TrueLark AI Control Center supercharges front desk operations, boosts revenue, and ensures every patient interaction is handled efficiently. By automating call handling, appointment scheduling, patient recall, ASAP list management, treatment plan follow-ups, reminders, and lead nurturing, it allows your team to focus on in-office patients—without the overwhelm. Here’s how it works:
Automate the majority of patient interactions across channels, no human intervention required
We program your entire customer service manual into your AI system for unmatched accuracy and efficiency
Spot bottlenecks and optimize workflows through live dashboards that track all interactions across scheduling, marketing and patient service
Our AI-powered scheduling lets patients book, reschedule, or cancel via text, web chat, or voice. Whether it’s a routine cleaning, treatment plan follow-up, or ASAP list request, our system syncs in real-time with your practice management software, reducing gaps and streamlining the booking process—no hold times, no missed opportunities.
Ensure consistent, high-quality customer service across all dental offices, workflows and tools. Our AI virtual receptionist handles patient inquiries via chat, text, and voice, providing instant responses to common questions.
Amplify your dental marketing efforts with TrueLark marketing automation. Our AI Control Center immediately follows up with leads, answers questions, and engages patients with personalized communications.
TrueLark doesn’t just streamline patient communications—it provides deep operational insights that help you refine workflows, enhance efficiency, and improve patient retention. By leveraging AI-driven analytics, your practice gains a clearer understanding of what’s working, where improvements are needed, and how to optimize resources for maximum growth.
The TrueLark AI Control Center meets the unique needs of DSOs and multi-location dental practices. We’ve built thousands of AI configurations and can accommodate any workflow you need, regardless of complexity.
236
Conversations per month
68%
Booking request conversion
27K
Additional revenue per month
“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”
Dr. Dimple Rayani & Dr. Sien Siao
Balfour Dental
70%
Conversation handle rate
$500K
Annual increase in EBITDA (est.)
144
Conversations per month per location
“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”
Myles McAllister
Chief Operations Office
15,180
conversations handled per month
1000
hours saved
$397,000
revenue booked
“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”
Phil Toh
The Smilist DSO
88
Avg # New Patients Per Month
$57,200
Avg # Monthly New Patient Revenue
264
Avg # of Patients Assisted
“Since we implemented TrueLark, we have acquired around 88 new patients each month. This has generated $57,200 in additional monthly revenue. TrueLark can completely handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that patients think they are interacting with a person!”
Elisha Enoksen
Manager, West Davis Dental and Lovers Smile
13
new patients booked per month
$9,750
additional production per month
193
patients received immediate assistance per month
“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”
Dr. Len Tau
Owner of Pennsylvania Center of Dental Excellence since 1999
One smart inbox for every patient interaction. Centralize texts, chats, voice inquiries, and software-based communications in one inbox that auto-sorts by urgency. TrueLark resolves most on its own—your team intervenes only for complex issues.
Keep your schedule on track with AI-powered reminders that do more than just notify. Unlike standard systems, Our interactive AI reminders let patients confirm, reschedule, or cancel appointments instantly via text, voice, or web chat—no extra calls needed.
Make it easy for website visitors to book, ask questions, and get answers in real-time with TrueLark’s AI-powered Web Chat. Patients can quickly find locations, check availability, and complete forms—all within the chat window.
24/7 automation with the industry’s smartest AI: our Virtual Receptionist engages via voice, text, chat, and software systems. More than just answer calls, it intelligently engages with patients, resolves inquiries, completes transactions autonomously.
Maximize efficiency and reduce scheduling gaps. TrueLark intelligently manages availability, patient recall, and ASAP lists—ensuring no-shows and last-minute cancellations turn into filled slots.
With TrueLark, dental offices see more appointments, smoother workflows, and a better experience for staff and patients. With less chaos behind the scenes, your front desk runs more efficiently—while patients feel valued and supported.
Rated 4.8/5.0 stars on Capterra
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TrueLark is highly customizable, with thousands of configurations to fit your unique workflows—whether you run a single practice or a multi-location DSO. Our team of AI experts works closely with you, offering industry insights and strategic guidance to craft the perfect solution. With dedicated support, white glove onboarding, and continuous optimization, TrueLark ensures your AI system evolves with your dental office or DSO, delivering lasting value.