Core AI

Automate with Intelligence

Intelligent technology with hundreds of ways to customize to match how you do business. The technology is artificial intelligence (AI), but the conversations are human-led.

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Human-like conversations

Natural conversations that contain empathy, comprehension of slang, typos, and regional terms.

Learns over time

Just like your staff, your AI-powered assistant will learn with every conversation.

Better user experience

The conversation is led by the consumer, not the technology. Leading to more natural conversations and happier clients.

Human-like conversations

Natural conversations that contain empathy, comprehension of slang, typos, and regional terms (think y’all vs. you all). As a consequence, chatbots offer limited capabilities and often leave clients underwhelmed and frustrated. True Lark recognized these limitations and decided to take a radically different approach to conversational AI.

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Self-learning models

Just like your staff, your AI-powered assistant will learn with every conversation. Think of it like training a staff member. But your newest staff member will never quit or go on vacation. Sasha is always there for you and your clients. Millions of conversations on our platform have led to the continuous growth of Sasha’s abilities. Hundreds of ways to customize the product.

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Sticky appointments (schedule optimization)

Prevent large gaps in your schedule by recommending appointment times that optimize capacity. True Lark supports the optimization of your schedule by encouraging clients to book at times that are grouped near other appointments, helping to prevent wasted time in your schedule.

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Advanced workflows

Ask specific questions and gather info about your clients, such as location or referral source, prior to further engagement via chat. This information will guide the conversations to ensure your clients get the answer that is most relevant to their situation while collecting the information your team needs to provide the very best experience.

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Sentiment Detection

Understand the sentiment of each conversation to allow your staff to focus on the most pressing conversations first. Displaying "happy" or "unhappy" with each client interaction.

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Conversation Nudge

Sasha follows up with clients, even if they get distracted. Sending a follow-up message if the client goes quiet during the booking process. The natural approach to the conversation makes it easy to ask questions to prevent your clients from getting “stuck”. The timed follow-ups gently encourage clients to finish the booking process or to provide missing payment information. Increasing conversions and revenue.

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More ways to use True Lark

Customer Support

Give your customers 24/7 support without hiring more staff. True Lark is available to speak with your customers day and night answering FAQs, booking appointments, and so much more. Responding within seconds of customer outreach.

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Sales & Marketing

Automated marketing tools automatically follow up with clients immediately via text after they submit a form or response to marketing message— giving you the comfort of knowing that warm leads never go cold again.

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Task Automation

Reduce redundant tasks that take you away from what matters most. Your time is valuable. Use it wisely without reducing productivity.

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