The Support You've Been Craving

TrueLark can handle any scenario for your business

Grow Your Customer Base

Automated marketing tools automatically follow up with clients immediately via text after they submit a form or response to marketing message— giving you the comfort of knowing that warm leads never go cold again.

Learn more about Sales & Marketing

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Learn more about Sales & Marketing

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Up-sell & add-on Recommendations

Make personalized recommendations to your clients based on their needs and goals.

Lead Engage

Lead Engage lets you follow up with clients immediately via text after they submit a form.

Text outreach

Outreach sends custom promotional text messages with automated follow-up.

Delight Your Customers

Give your customers 24/7 support without hiring more staff. TrueLark is available to speak with your customers day and night answering FAQs, booking appointments, and so much more. Responding within seconds of customer outreach.

Learn more about Customer Support

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Learn more about Customer Support

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FAQs

Free up time by using AI to answer FAQs via text messages.

Scheduling (book, change, cancel)

Allow your clients to schedule services via text message conversation.

Scheduling Filters

Allows you to filter (by staff, services, times, and locations) when booking services.

Location Routing

Start the conversations by collecting location information to provide a local experience.

Expand Your Reach

Prospects and existing customers prefer to communicate with you in a variety of different ways -- via phone, text message, Instagram, Facebook, web chat, etc. TrueLark allows you to manage communications across all these channels and from one place.

Learn more about Omni Channel

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Learn more about Omni Channel

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Marketing Forms

Follow up with clients immediately via text after form submission.

Web Chat

Al-powered messaging on your website.

Voicemails

Transcribes voice to text managing voicemails in one place.

Social Media CTAs

Use CTAs to manage conversations across multiple platforms.

Direct Text

Text your clients or have them text you.

Missed calls

Instant response after a missed phone call.

Scale Smarter

The communication metrics you need to grow your business. Daily reporting will provide a deeper understanding of how many customers are reaching out to you, how engaged they are and why are they reaching out.

Learn more about Reporting

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Learn more about Reporting

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Business Notifications

Stay on top of client communication through text and email notifications.

Conversation History

View all the consumer conversations handled for you in one place.

Performance Metrics

Understand your call and conversation metrics, including engagement rates.

Multi-Location Reporting

Special reports for multi-location owners or franchise leadership.

Daily reports

Automatically discovers why your customers are calling in daily.

Do More With Less

Reduce redundant tasks that take you away from what matters most. Your time is valuable. Use it wisely without reducing productivity.

Learn more about Task Automation

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Learn more about Task Automation

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Appointment confirmations

Sync with your calendar and confirm client appointments in minutes.

Re-appointments or re-bookings

Outreach to reappoint or rebook clients who have not come in for their regularly scheduled services.

Bulk schedule

Cancel, book, or reschedule services in bulk automating the process to save time.

Waitlists

Manage waitlists by providing links to allow clients to add themselves to the list.

Automate with Intelligence

Hundreds of ways to customize the product to match how you do business. The technology is artificial intelligence (AI), but the conversations are human-led.

Learn more about Core AI

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Learn more about Core AI

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Human-like conversations

Natural conversations that contain empathy, comprehension of slang, typos, and regional terms.

Self-learning models

Millions of conversations on TrueLark's platform has led to the continuous growth of its abilities

Sticky appointments

Prevent large gaps in your schedule by recommending appointment times that optimize capacity.

Advanced workflows

Ask a specific set of questions to guide clients through the booking process for a more personalized experience

Sentiment Detection

Understand the sentiment of each conversation to allow your staff to focus on the most pressing conversations first.

Conversation Nudge

TrueLark reaches out if the caller goes quiet while in the process of booking.

Integrations

TrueLark integrates with your Business Management Software bringing you a powerful business assistant that connects with the tools you already use.
See all integrations
See all integrations

Three Steps to Peace of Mind

STEP 1

Tell us about your business

Share booking policies, your brand voice, answers to FAQs.

STEP 2

Forward missed calls

Setup call forwarding and install your Web Chat so TrueLark can start helping!

STEP 3

Sync with booking software

Grant TrueLark access to your booking software so she can keep it updated.

Hire your human-like business assistant

The power of AI technology without the complexity, we take care of the redundant administrative tasks that take you away from what matters.

Request A Demo