“It’s fun to wake up in the morning and there’s somebody new on the schedule that we’d never heard about before because they booked in the middle of the night through TrueLark. You’ll never get over that.”

“Patients appreciate how easy it is to use TrueLark to book by text. Many have saved the number for future bookings, eliminating the need to call or visit our website.”

“TrueLark facilitated an average of 28 online bookings per week, with 17 occurring after hours, contributing to an additional monthly revenue of approximately $26,000.”

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

“TrueLark is our catch-all when we can’t get to the phone in time, and it’s been a really big savior for us.”

“We started as skeptics. We tested everything—thousands of messages, conversion rates, even no-show comparisons. The data didn’t lie. TrueLark is all upside. 42% of our inbound calls are from new patients. You don’t get a second chance with those. TrueLark AI ensures they’re engaged, booked, and not lost to a missed call.”