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Dental

Modernize scheduling and patient support

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Never miss a call, text, chat, or lead submission

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Fitness

Automate sales, scheduling and member communications

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USE CASES

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AI-led Scheduling

Intelligent technology with human-led conversations

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Reports & Insights

The communication metrics you need to grow your business.

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Marketing Automation

Reduce redundant tasks that take you away from what matters most.

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Omnichannel Customer Service

Manage communications across multiple channels

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Multi-Location Support

Grow your business with multi-location scheduling software.

Resources  

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Latest updates, guides and news

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Podcast

Navigating DSO Innovation and the future of dentistry

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Integrations

Integrate TrueLark with your favorite tools

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Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Dental AI Chatbot

Add a new team member to your dental office with TrueLark’s advanced AI web chat

Today’s patients expect instant answers and convenient communication, and the TrueLark AI dental office chatbot delivers. Improve patient engagement, boost efficiency, and ensure your dental office is available 24/7.

AI Chatbot
Transform your dental practice with TrueLark’s agentic AI chatbot

Agentic AI for dentists

Transform your dental practice with TrueLark’s agentic AI chatbot

Every patient interaction is an opportunity to impress. Our AI chatbot works as your most knowledgeable team member, comprehending intricate questions and delivering personalized answers. It learns from each conversation, integrating your customer service protocols for precise, instant responses—ensuring top-notch service, tailored to your dental clinic.

Online dental chatbot

Be available 24/7 with web chat powered by TrueLark AI

Even when your front desk is closed, TrueLark’s AI chatbot keeps your practice accessible. It answers patient inquiries, schedules appointments, responds to leads, and helps new patients navigate your services—all through a seamless and user-friendly chat experience that works on any device.

Stay available 24/7 with web chat powered by TrueLark AI
Scale AI chat for your Dental Support Organization

AI chat solutions for DSOs

Scale AI chat for your Dental Support Organization

For DSOs and multi-location dental offices, TrueLark ensures high-quality interactions across locations. Answer questions, streamline appointment scheduling, and provide a unified patient experience—without overburdening your staff or call center. Whether you manage two offices or 200, our online chatbot for dentists adapts to your needs, scales easily and integrates with your existing systems.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Dental web chat features

Appointment scheduling

TrueLark’s chatbot integrates with your practice management software, offering real-time appointment booking, rescheduling, and cancellations. Patients can easily find and secure convenient time slots directly through chat, reducing administrative workload.

AI chat customization

Tailor the chatbot’s personality and responses to match your practice’s brand voice, policies and lead nurturing strategies. This creates a cohesive brand experience that resonates with your patients.

In-chat forms

Streamline patient intake with smart forms embedded directly in the chat interface. Collect essential information securely, reducing administrative workload and improving efficiency.

Mobile & desktop

TrueLark’s dental AI web chat adapts to any device, ensuring a smooth user experience whether patients access it from their smartphones, tablets, or computers.

HIPAA compliance

Rest easy knowing that all patient interactions and data exchanges through TrueLark’s AI chatbot are fully HIPAA and PCI-DSS compliant, maintaining the highest standards of privacy and security for your dental clinic or DSO.

Industry-leading dental scheduling software

Rated 4.8/5.0 stars on Capterra

Frequently Asked Questions

TrueLark’s agentic AI chat transcends basic scripted interactions. It comprehends context, evolves through each conversation, and delivers tailored assistance. Our cutting-edge technology emulates natural human dialogue, offering unparalleled configurability and the industry’s highest level of automation.

Yes. TrueLark programs each office’s customer service manual into its AI dental office chatbot, ensuring it understands scheduling policies, provider and service details, and lead follow-up scripts. Tailor responses, automate workflows, and adjust settings to align with your brand voice.

TrueLark’s AI chatbot for dentists expertly manages and automates a wide range of patient interactions, including:

  • Appointment scheduling and reminders
  • Insurance inquiries
  • Treatment information and post-care instructions
  • Emergency triage and guidance
  • New patient onboarding
  • Digital lead response

TrueLark’s advanced AI chatbot integrates with leading dental scheduling platforms. Our chatbot scheduling features connect with your appointment schedule in:

  • Dentrix
  • Open Dental
  • Denticon
  • Cloud 9
  • Planet DDS
  • Eaglesoft
  • Curve Dental
  • eClinicalWorks

Get the conversation started with TrueLark web chat

AI is revolutionizing practice operations and TrueLark is leading the way with the most advanced chatbot in the industry. TrueLark’s AI chatbot enhances engagement, streamlines operations, and drives practice growth. Book a demo today to see TrueLark in action.

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