Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

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Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

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AI-led Scheduling

Intelligent technology with human-led conversations

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Reports & Insights

The communication metrics you need to grow your business.

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Marketing Automation

Reduce redundant tasks that take you away from what matters most.

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Omnichannel Customer Service

Manage communications across multiple channels

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Multi-Location Support

Grow your business with multi-location scheduling software.

Resources  

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Blog

Latest updates, guides and news

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Podcast

Navigating DSO Innovation and the future of dentistry

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Books & Webinars

Get insight from our free ebooks and webinars

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Integrations

Integrate TrueLark with your favorite tools

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Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

AI Dental Receptionist

Eliminate missed calls and texts at your dental practice with TrueLark’s AI receptionist

Is your front desk constantly swamped? The TrueLark AI dental receptionist answers calls, texts, web chats and online scheduling requests 24/7, ensuring no patient inquiry goes unanswered. Reclaim your time and provide stellar service with our cutting-edge AI solution.

Dental virtual receptionist

24/7 availability for your front desk

Imagine a dental clinic front desk that never sleeps. TrueLark’s virtual receptionist for dental offices provides round-the-clock availability, handling patient inquiries, scheduling appointments, and answering common questions even outside of business hours. Improve patient satisfaction and capture every opportunity with our always-on AI solution.

AI communications

A personalized AI receptionist for dental practices

Because we program each dental office’s customer service manual into their system, our AI receptionists understand your services, policies, and appointment availability. This ensures patients always have accurate information and can easily manage appointments. Plus, it adapts to your messaging style for a human-like experience. 

Multi-location support

AI front desk solutions for DSOs

Managing multiple dental offices can be complex. TrueLark is the gold standard in AI dental receptionists and is perfect for Dental Support Organizations (DSOs) and Dental Partnership Organizations (DPOs), offering centralized communication management across all locations. Provide consistent service, streamline operations, and gain valuable insights about your group practice.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Dental AI receptionist features

Article on Digital Transformation

Voice AI receptionist

Engage patients with TrueLark’s voice AI. It understands patient requests, provides information, sends reminders and schedules appointments, reducing the burden on your front desk staff.

COMING SOON

SMS AI receptionist

Our SMS AI receptionist manages text communications, answering calls, responding to voicemails, sending appointment reminders/confirmations, and answering FAQs.

Scheduling integrations

Our AI dental receptionist integrates with dental practice management software, enabling patients to schedule, reschedule, or cancel appointments 24/7. Our platform pulls real-time availability from your system, ensuring accurate and efficient booking.

Industry-leading dental scheduling software

Rated 4.8/5.0 stars on Capterra

Frequently Asked Questions

Trained on 10+ million conversations, the TrueLark AI dental receptionist uses natural language processing and machine learning to respond to patient inquiries via phone, text, web chat and online scheduling. Infinitely scalable, it can support even the largest group dental practices.

Yes! The TrueLark AI Virtual Receptionist operates around the clock, ensuring that your patients can book appointments, check insurance and get answers anytime, even after hours or during peak times.

You bet! Our AI virtual receptionist answers calls and voice mails, greets patients in a friendly way, understands patient inquiries, answers common questions, and allows patients to manage appointments.

Absolutely! The TrueLark virtual receptionist responds to patient texts and digital leads immediately via SMS, sends appointment reminders automatically, and handles routine communications with no effort from your staff.

Yes! The TrueLark AI receptionist syncs with your dental scheduling system in real time, allowing patients to book, reschedule, or cancel appointments. If a slot opens up after hours, the slot is immediately available to patients who contact your office and they can book without staff intervention.

Transform your front desk with TrueLark

Join the ranks of the most successful single- and multi-location dental practices with our AI dental receptionist software. With instant responses, easy scheduling, and 24/7 availability, deliver exceptional patient experiences while freeing up your staff to focus on patient care. Our AI receptionist helps dental practices grow faster, operate more efficiently and increase profitability. Book a demo today to get started.

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