Dental Patient Communication Software

TrueLark supports multiple communication channels for dental practices, including text messaging, web chat, voice calls, and online booking systems. Our platform consolidates these channels – as well as multiple locations and call centers – into a single dashboard, allowing dental offices to manage and respond to patient inquiries efficiently across their preferred communication methods. Whether the conversation starts with a staff member, customer or tool, our dental communication system engages and handles the majority without staff intervention. By “handles” we mean the platform resolves the goal of the conversation such as booking or rescheduling, verifying insurance coverage or collecting payment details.

Dental practices can use TrueLark to automate patient engagement across multiple channels, transaction types and locations. Our patented patient communication software has been trained on large language models and over 10 million customer conversations. It handles appointment scheduling, sends reminders, follows up with leads, answers questions, and provides personalized responses 24/7. Accurate and convenient communication in the patient’s channel of choice improves satisfaction and retention.

In addition, TrueLark’s high level of automation frees up dental teams to provide excellent in-office care.