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Modernize scheduling and patient support

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Never miss a call, text, chat, or lead submission

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Automate sales, scheduling and member communications

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USE CASES

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AI-led Scheduling

Intelligent technology with human-led conversations

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The communication metrics you need to grow your business.

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Marketing Automation

Reduce redundant tasks that take you away from what matters most.

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Omnichannel Customer Service

Manage communications across multiple channels

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Multi-Location Support

Grow your business with multi-location scheduling software.

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Navigating DSO Innovation and the future of dentistry

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Our Story

Dental Appointment Reminder Software

Reduce no shows and cancellations with AI-led dental patient reminders

Missed appointments hurt your schedule and bottom line. TrueLark AI-driven appointment reminder software ensures dental patients never forget their visits. With automated reminders, real-time updates, and seamless two-way communication, keeping your calendar full has never been easier. 

AI Reminders
Customize Reminders

Automated reminders

Simplify appointment management

Manual reminders and appointment confirmations take up valuable staff time. TrueLark automated dental appointment reminders handle the entire process, sending timely SMS notifications to patients. No more chasing down confirmations—our AI takes care of it for you, reducing last-minute cancellations and no-shows.

AI-led communications

Personalized, two-way communication with TrueLark AI

Your patients have questions. TrueLark AI has answers. Our dental appointment reminder system allows patients to respond to reminders, confirm visits, and even reschedule through simple text messages. We program your customer service manual into your AI system. No extra effort from your staff, just smooth and effective dental office communication synced in real time with your PMS.

Personalized, two-way communication

DSO patient reminders

Grow your DSO with patient reminders at scale

Managing scheduling and appointment reminders across multiple locations? TrueLark makes it easy. Our AI dental patient reminder system scales with your DSO or multi-location dental practice, ensuring every patient receives timely updates and every dental clinic stays organized and productive.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Dental reminders features

Article on Digital Transformation

SMS reminders

Texting is one of the most popular communication channels because it’s convenient, mobile-friendly, and always available. Our patient reminder software engages with patients instantly, allowing them to resolve their issue with a quick reply—no phone calls or voicemails required.

Two-way communication

Unlike a generic chatbot—our SMS appointment reminders are purpose-built for dental patient interactions. Trained on 10+ million client conversations and comprehensive practice-specific data, our AI understands the nuances of dental scheduling and common patient concerns.

Appointment rescheduling

Give patients the flexibility to update their bookings instantly in a human-like AI-powered conversation. It helps keep your dental office calendar full while easing the burden on your admin or call center team.

Reminder customization

Tailor reminder text messages to fit your practice’s needs, including appointment types, providers, and time slots. Customize tone, language, and timing to ensure every patient interaction feels personal and aligned with your brand’s communication style.

Schedule integrations

Sync our AI reminders with your existing dental appointment reminder systems, messaging tools or PMS, keeping everything updated in real time.

Industry-leading dental scheduling software

Rated 4.8/5.0 stars on Capterra

Frequently Asked Questions

Setting up AI-powered appointment reminders in TrueLark is quick and easy. Here’s how to get started:

  1. Select AI Reminders in the left side navigation bar in your TrueLark dashboard.
  2. Click “Reminder Setup” in the upper right of the Appointment Reminders page.
  3. Select “Add reminder schedule” in the Reminder Setup page and set up to three touches in the dropdown menu.
  4. Enter the message to be included in the reminder and save.

TrueLark provides complete customization for AI reminders. Set reminder schedules and include brand-aligned messaging. Tailor notifications for different appointment types, providers or services, ensuring a personalized patient experience.

Integrate TrueLark AI reminders with your existing practice management, messaging and dental scheduling software to keep patient communication automated, accurate, and up-to-date. TrueLark integrates with leading dental scheduling platforms, including:

  • Dentrix
  • Open Dental
  • Denticon
  • Cloud 9
  • Planet DDS
  • Eaglesoft

Simplify dental appointment reminders with TrueLark

Reduce no-shows, improve patient communication, and streamline appointment management with TrueLark AI-powered dental appointment reminders. Whether you’re a single office or a growing DSO, TrueLark ensures patients show up on time while minimizing staff workload.

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