Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

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Fitness

Automate sales, scheduling and member communications

Features  

USE CASES

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AI-led Scheduling

Intelligent technology with human-led conversations

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Reports & Insights

The communication metrics you need to grow your business.

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Marketing Automation

Reduce redundant tasks that take you away from what matters most.

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Omnichannel Customer Service

Manage communications across multiple channels

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Multi-Location Support

Grow your business with multi-location scheduling software.

Resources  

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Blog

Latest updates, guides and news

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Podcast

Navigating DSO Innovation and the future of dentistry

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Books & Webinars

Get insight from our free ebooks and webinars

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Integrations

Integrate TrueLark with your favorite tools

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Customer Stories

How TrueLark brings peace of mind to local business owners

Our Story

Dental Analytics Software

Improve patient care with analytics built for dental practices and DSOs

TrueLark AI Control Center analytics help dental clinics and DSOs optimize patient care, streamline scheduling, and improve practice efficiency. Discover how actionable data can drive better outcomes for your team and patients with analytics built for dental practices.

Improve patient care with analytics built for dental practices and DSOs​
Unified patient support and conversation data

Dental practice insights

Increase dental
practice profitability with data-driven intelligence

Track crucial metrics including booking request conversions, calls handled autonomously, and new patient acquisition across communication channels. Our platform enables practices to analyze scheduling patterns and service usage across multiple locations, measure lead conversion rates, and compare the effectiveness of different marketing campaigns and agencies. By identifying top services, optimizing resource allocation, and analyzing availability patterns, dental offices can maximize productivity and profitability.

Dental reporting summaries

Stay informed with
easy-to-use dashboards
and summaries

Access real-time metrics and key performance indicators with TrueLark’s intuitive dashboards. From patient retention to appointment trends, our clear and concise reports make it simple to monitor practice performance and make informed decisions quickly.

Daily Summary
Custom Booking Rules

Multi-location analytics

Scheduling and communications analytics for DSOs

Our dental practice analytics features are purpose-built for multi-location DSOs, offering network-wide reporting and location-specific insights. Track communication metrics, scheduling efficiency, and patient interactions across all your offices, ensuring consistency and scalability as you grow.

Dental case studies

Dental

236

Conversations per month

68%

Booking request conversion

27K

Additional revenue per month

“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”

Dental

70%

Conversation handle rate

$500K

Annual increase in EBITDA (est.)

144

Conversations per month per location

“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”

Dental

15,180

conversations handled per month

1000

hours saved

$397,000

revenue booked

“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”

Dental

88

Avg # New Patients Per Month

$57,200

Avg # Monthly New Patient Revenue

264

Avg # of Patients Assisted

“Since we implemented TrueLark, we have acquired around 88 new patients each month.  This has generated $57,200 in additional monthly revenue. TrueLark can completely  handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that  patients think they are interacting with a person!”

Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

Dental analytics features

Analytics dashboard

Track conversations by channel (missed calls, voicemails, web chat, direct texts and online scheduling) services scheduled, calls handled autonomously, lead conversions by campaign and new vs existing patient bookings.

Daily reports

Our dental practice analytics software provides a daily email that shows which calls have been handled, which conversations need attention, which contacts are engaged, which contacts have gone quiet and what services were booked.

Scheduling analytics

Easily identify trends in appointment bookings, cancellations, and no-shows to optimize your schedule.
Article on Digital Transformation

Conversation analytics

Monitor interactions across calls, texts, and web chats, helping you understand patient engagement patterns.

Conversation transcripts

With TrueLark dental analytics software, you can access detailed transcripts of patient interactions (texts, voicemail messages and web chat) to ensure quality patient service and address potential problems early.

Industry-leading dental scheduling software

Rated 4.8/5.0 stars on Capterra

Frequently Asked Questions

TrueLark agentic AI empowers dental practices and DSOs to measure and optimize key aspects of their operations through advanced analytics. Track critical scheduling metrics, such as booking conversion rates, autonomously handled calls, and new versus returning client bookings across channels. Evaluate marketing performance by tracking lead conversion data, submission volumes, and campaign effectiveness. For multi-location operations, compare operations across offices to identify top-performing services, optimize resource allocation, and uncover patterns that enhance efficiency and profitability. Our AI Control Center ensures you have actionable insights to drive growth and streamline operations.

The TrueLark patient communications platform tracks missed calls, number of calls during vs outside of business hours, lead conversions, interactions by channel, additional revenue booked, new patient bookings and conversation outcomes to understand how well your practice communicates with patients.

TrueLark’s dental practice analytics turn your practice’s data into a powerful tool for growth. It offers:

  • Clear insights into patient communication trends
  • Booking efficiency metrics to optimize scheduling
  • Resource utilization data to improve staff allocation
  • Multi-location performance comparisons
  • Marketing campaign effectiveness tracking

TrueLark handles complex scheduling while providing a bird’s-eye view of your practice’s health, helping you identify growth opportunities and areas for improvement.

For multi-location practices, these analytics are especially valuable. You can easily compare performance across sites, standardize best practices, and ensure consistent, high-quality patient care at every location.

Start generating insights for your dental practice or DSO

TrueLark’s comprehensive analytics reveal untapped potential in your single- or multi-location dental practice. Track every interaction, optimize your schedules, give your staff the gift of time and watch your revenue soar.

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