Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your business with multi-location scheduling software.
Get insight from our free ebooks and webinars
Integrate TrueLark with your favorite tools
How TrueLark brings peace of mind to local business owners
Want to expand your offerings with groundbreaking AI solutions?
TrueLark's growing network of trusted partners reflects our commitment to innovation and exceptional results.
Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your business with multi-location scheduling software.
Get insight from our free ebooks and webinars
Integrate TrueLark with your favorite tools
How TrueLark brings peace of mind to local business owners
Want to expand your offerings with groundbreaking AI solutions?
TrueLark's growing network of trusted partners reflects our commitment to innovation and exceptional results.
Solutions
Modernize scheduling and patient support
Never miss a call, text, chat, or lead submission
Automate sales, scheduling and member communications
Features
USE CASES
Intelligent technology with human-led conversations
The communication metrics you need to grow your business.
Reduce redundant tasks that take you away from what matters most.
Manage communications across multiple channels
Grow your business with multi-location scheduling software.
Resources
Get insight from our free ebooks and webinars
Integrate TrueLark with your favorite tools
How TrueLark brings peace of mind to local business owners
TrueLark AI Control Center analytics help dental clinics and DSOs optimize patient care, streamline scheduling, and improve practice efficiency. Discover how actionable data can drive better outcomes for your team and patients with analytics built for dental practices.
Track crucial metrics including booking request conversions, calls handled autonomously, and new patient acquisition across communication channels. Our platform enables practices to analyze scheduling patterns and service usage across multiple locations, measure lead conversion rates, and compare the effectiveness of different marketing campaigns and agencies. By identifying top services, optimizing resource allocation, and analyzing availability patterns, dental offices can maximize productivity and profitability.
Access real-time metrics and key performance indicators with TrueLark’s intuitive dashboards. From patient retention to appointment trends, our clear and concise reports make it simple to monitor practice performance and make informed decisions quickly.
236
Conversations per month
68%
Booking request conversion
27K
Additional revenue per month
“During the first few months, the platform captured one to two new patient appointments per day. And as patients got used to the system, it began yielding three to four new appointments daily, with occasional peaks of five.”
Dr. Dimple Rayani & Dr. Sien Siao
Balfour Dental
70%
Conversation handle rate
$500K
Annual increase in EBITDA (est.)
144
Conversations per month per location
“With TrueLark, there is a missed appointment rate less than 30%. With online scheduling, the missed appointment rate is between 30% and 40%. Anything less than 30% is a game changer.”
Myles McAllister
Chief Operations Office
15,180
conversations handled per month
1000
hours saved
$397,000
revenue booked
“As an organization, we like to try out new technology. TrueLark has made it to the list. It’s squarely out of pilot, it’s demonstrated its value, and we will add each location as the time is right.”
Phil Toh
The Smilist DSO
88
Avg # New Patients Per Month
$57,200
Avg # Monthly New Patient Revenue
264
Avg # of Patients Assisted
“Since we implemented TrueLark, we have acquired around 88 new patients each month. This has generated $57,200 in additional monthly revenue. TrueLark can completely handle 75 to 80% of patient inquiries entirely on its own. In fact, it is so intelligent that patients think they are interacting with a person!”
Elisha Enoksen
Manager, West Davis Dental and Lovers Smile
13
new patients booked per month
$9,750
additional production per month
193
patients received immediate assistance per month
“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”
Dr. Len Tau
Owner of Pennsylvania Center of Dental Excellence since 1999
With TrueLark dental analytics software, you can access detailed transcripts of patient interactions (texts, voicemail messages and web chat) to ensure quality patient service and address potential problems early.
Rated 4.8/5.0 stars on Capterra
TrueLark agentic AI empowers dental practices and DSOs to measure and optimize key aspects of their operations through advanced analytics. Track critical scheduling metrics, such as booking conversion rates, autonomously handled calls, and new versus returning client bookings across channels. Evaluate marketing performance by tracking lead conversion data, submission volumes, and campaign effectiveness. For multi-location operations, compare operations across offices to identify top-performing services, optimize resource allocation, and uncover patterns that enhance efficiency and profitability. Our AI Control Center ensures you have actionable insights to drive growth and streamline operations.
The TrueLark patient communications platform tracks missed calls, number of calls during vs outside of business hours, lead conversions, interactions by channel, additional revenue booked, new patient bookings and conversation outcomes to understand how well your practice communicates with patients.
TrueLark’s dental practice analytics turn your practice’s data into a powerful tool for growth. It offers:
TrueLark handles complex scheduling while providing a bird’s-eye view of your practice’s health, helping you identify growth opportunities and areas for improvement.
For multi-location practices, these analytics are especially valuable. You can easily compare performance across sites, standardize best practices, and ensure consistent, high-quality patient care at every location.
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