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Our Story

Exciting Updates to TrueLark Lead Engage: Smarter, Simpler and More Insightful

January 24, 2025

Here at TrueLark, we’re always listening to our customers and finding ways to make our solutions better. If you’re not familiar with it yet, Lead Engage is our AI-powered tool that helps businesses connect with leads instantly via SMS, book appointments in real-time, and improve lead conversion rates. Whether you run a dental practice, wellness center, salon or marketing agency, this tool helps you connect with more prospects—and we’ve just introduced some powerful new features.

So, what’s new? We’ve improved digital campaign management while giving you more insights into performance trends. Here’s a rundown of the upgrades:

Simplified lead management

Keeping track of leads shouldn’t feel like a scavenger hunt. That’s why we’ve improved the way you view and interact with them in Lead Engage:

  • All-in-One View: You can now see leads from all campaigns in one place. No more switching back and forth!
  • Quick Conversations: Need to follow up? Open a conversation with any lead in seconds using a new, convenient button
  • Outcome Filters: Easily filter leads by outcome (e.g., booked, no-show) so you can focus your energy where it matters most.

Easier reporting for better insights

Data is only helpful if it’s easy to access and understand. Here’s how we’ve made reporting more user-friendly:

  • One-Click Downloads: Download lead reports for all campaigns at once—no need to pull separate reports for each campaign.
  • Performance Trends: Track leads, bookings, conversations, and engagement rates all in one place. Whether you want a bird’s-eye view or campaign-specific insights, it’s all right there.

These improvements will make your workflow smoother and more productive.  We know how important it is to follow up with leads quickly, and these tools give you better visibility and control to do just that. Whether you’re a business owner juggling a million tasks or a marketing agency managing multiple campaigns, Lead Engage has your back.

A smoother experience, smarter results

Lead Engage continues to excel at capturing leads 24/7 and delivering immediate, personalized follow-ups.  These updates are the next step in our mission to simplify digital campaign management and maximize your ROI. By streamlining how you interact with leads and measure success, we’re helping you focus on growing your business.

Curious to see these updates in action? If you’re a TrueLark client and already use Lead Engage, log in today and explore the new features. If you aren’t already a TrueLark client, schedule a demo. 

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