Our new Web Chat takes the website chat experience to a whole new level.
The industry’s smartest conversational AI
Our Web Chat upgrades bring a host of powerful features that make real-time interaction with your business effortless and efficient. It’s not just any web chat; it’s the most advanced AI-powered Web Chat for businesses that want to streamline their customer support and enhance user experience.
Why TrueLark’s AI-powered Web Chat stands out
- Quick Select: Point, click, scroll and search. Guests can find locations, appointment slots and FAQs fast and easy. (Of course, they can still type in information if necessary.)
- In-Chat Forms: Booking calendar, contact and financial forms open up in the chat window. No more tedious page redirects or clicking multiple times to access documents and integrated tools.
- Optimized for Mobile and Desktop: Your guests will enjoy the same level of functionality and convenience across all devices.
- Stellar Navigation and UX: We’ve gone above and beyond to ensure that our Web Chat offers cutting-edge navigation.
Your staff will love:
- Unmatched Efficiency: TrueLark’s Web Chat is designed to reduce the workload on your support teams by automating routine tasks and ensuring every visitor gets prompt assistance.
- Smarter Customer Service: Our AI continually learns from interactions, becoming more efficient and knowledgeable over time, which allows your team to focus on more complex tasks.
- Cost-Effective Operations: With the ability to handle more inquiries with fewer staff members, your business can maintain high service levels while optimizing operational costs.
TrueLark AI + advanced Web Chat technology
Our Web Chat is not a keyword driven bot; it’s an AI-powered communication platform. This means that when your guests engage with it, they’re not just chatting; they’re having a conversation with a highly intelligent assistant.
Elevate the customer experience with AI-driven conversations
- Human-Like Conversations: Our AI provides accurate, context-aware responses that make every interaction feel personal and engaging.
- Seamless Task Completion: From booking appointments to processing payments, everything can be done directly within the chat, eliminating unnecessary steps and improving user satisfaction.
- Customizable Brand Voice: Tailor the language and flow of interactions to reflect your brand’s identity, ensuring a consistent experience across all touchpoints.
TrueLark’s Web Chat is not just an upgrade; it’s a transformation. We have carefully considered the evolving needs of businesses and their clients to create a communication platform that sets the gold standard for text-based interactions on websites and via SMS. Our goal is to make every interaction with our platform a pleasure, and we’re confident that we’ve achieved it.
To see it in action, book a demo today.
Originally published October 30, 2023. Updated August 29, 2024.
