Do you offer clients and new customers a way to book appointments online? If so, great! That is a smart way to improve your bookings. However, that should only be one part of your marketing and communication strategy.
Salon and MedSpa booking software applications need to manage client inquiries and customer service tasks in addition to handling basic bookings. In fact, only one in five appointments, on average, are booked online or via a mobile app. This is because, web and mobile booking apps perform poorly when guests have questions that need to be answered first, or custom requests involving multiple services and/or guests.
Moreover, what happens if the guest calls your salon or spa after hours or wants an answer to a common question? What if they send a text during business hours and your staff is busy? If your medspa or salon software does not have an automatic way to respond, answer questions, and book appointments immediately, you are missing opportunities to grow your business.
Download the eBook on this page to learn to how to take advantage of:
- 24/7 Communication with Customers and Prospects
- LeadEngage So Your Leads Won’t Go Cold
- Proactive Marketing Communications with SMS Text Messages
- Seamless Integration with Your Salon or MedSpa Booking Software
Never Miss a Call, Text, Chat, or Lead
With TrueLark, you will never miss a call, text, chat, or lead submission again. Respond instantly, book the right services 24/7, and upsell customers automatically.
Regardless of the salon or medspa software you are using, TrueLark will help you improve marketing results and grow your business. We have handled more than five million conversations to-date and book more $2M in revenue for our customers every month all through TrueLark’s patented AI-led communication platform.
Do you want to see TrueLark in action and learn how it can help you grow your business? Book a demo online or call us at 408.898.9660.