Solutions  

Dental

Modernize scheduling and patient support

Beauty & Wellness

Never miss a call, text, chat, or lead submission

Features  

USE CASES

AI-led Scheduling

Intelligent technology with human-led conversations

Reports & Insights

The communication metrics you need to grow your business.

Marketing Automation

Reduce redundant tasks that take you away from what matters most.

Omni Channel Customer Service

Manage communications across multiple channels

Multi-Location Support

Grow your customer base with automated marketing tools

Resources  

Blog

Latest updates, guides and news

Partners

Find out more about our partner program

Books & Webinars

Get insight from our free ebooks and webinars

ROI Calculator

Calculate your potential revenue booked per year

Customer Stories

How TrueLark brings piece of mind to local business owners

Our Story

Omni Channel Customer Service

Expand Your Reach

Prospects and existing customers prefer to communicate with you in a variety of different ways -- via phone, text message, Instagram, Facebook, web chat, etc. TrueLark allows you to manage communications across all these channels and from one place.

Al-powered messaging on your website.

Manage conversations in one place.

Text-based responses for everyday questions.

Turned missed calls into opportunities.

Understand the sentiment of each conversation.

Follow up with clients, even if they get distracted.

Bar graph

With TrueLark customers on average see

$13k

additional revenue booked

18x

ROI

82%

calls handled fully

WEB CHAT

Bring Al-powered messaging to your website

Our Web Chat tool brings Al-powered messaging to your website. The branded Web Chat feature overlays on your website capturing FAQS and booking requests from visitors on your site. Web Chat with the look and feel of your brand blends effortlessly with your web design. Easy to install. You can have a business assistant managing your sites within minutes of deployment.

SOCIAL MEDIA CTAs

Manage all your social media conversations in one place

Use the “Contact Us” CTA across your social platforms to manage conversations in one place. You can use your Virtual Front Desk Assistant to support Facebook messages with almost no effort from you and your team. Add your TrueLark text-only number to your Instagram account, making it easier for potential customers who discover you on Instagram to engage with you.

BUSINESS TEXTING

Text-based responses for everyday questions

89% of consumers want to be able to text businesses. Use TrueLark to contact your clients or have them contact you to ask questions, book services, or receive recommendations.

missed calls

Turn missed calls into opportunities

TrueLark turns missed communication via phone into opportunities. Instant responses that allow clients to initiate and drive the conversation by asking “How can I help you?”.

Our success stories

Beauty & Wellness

$4,800

increase in revenue/month

$1,700

new incremental revenue

20:1

ROI

“Customer experience is everything and we simply will not compromise it. TrueLark has been so popular that several of our customers now bypass calling us all together and simply text us to schedule their appointments.”

Beauty & Wellness

25

avg monthly appointments booked

5:1

ROI

$1,250

additional revenue

“I was able to sell close to $1,000 in products so far since using TrueLark. I feel we can connect with our clients in real-time. Everyone sees their text messages in real-time as opposed to email. I feel their response time was quicker as well.”

Dental

13

new patients booked per month

$9,750

additional production per month

193

patients received immediate assistance per month

“With TrueLark, it’s almost like we have an extra person, without the additional overhead. TrueLark’s convenient text and email notifications make it easy to follow-up with patients and access voicemails on the go, without having to find my login or navigate multiple menus.”

client sentiment alerts

Understand the sentiment of each conversation

Understand the sentiment of each conversation to allow your staff to focus on the most pressing conversations first. Displaying “happy” or “unhappy” with each client interaction.

conversation nudge

Follow up with clients, even if they get distracted

TrueLark follows up with clients, even if they get distracted by sending a follow-up message if the client goes quiet, preventing your clients from getting “stuck”. The timed follow-ups gently encourage clients to finish the booking process or to provide missing payment information. Increasing conversions and revenue.

Resources to help you get ahead