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TrueLark: How would you like your AI to handle inquires related to coronavirus

March 10, 2020

By now, you’re probably aware that coronavirus is a hot topic around the world. TrueLark is starting to see clients ask about the coronavirus, we are reaching out to let you know that your Business Assistant can assist in managing these conversations.

Contact us letting us know how you would like us to respond when clients ask about your classes, appointments, etc. If you need ideas, here are some resources that you can take and make your own.

  1. Review Tips from the CDC: How to plan, prepare, and respond to coronavirus disease 2019
  2. Consider sharing a blog post and having TrueLark share a link to your post when clients reach out.
  3. Use the sample messaging below to draft your post
  4. Share the link with support@truelark.com and your business assistant will help you manage conversations. 
Example messaging:

[Reassure your clients that you are doing all you can to keep your space clean. Use the link above to follow the CDC’s updates and recommendations and let your clients know you are following the recommendations.] 

List actions you’re taking to keep your facility extra clean and safe:

  • Example 1
  • Example 2
  • Example 3

[Encourage your clients, If they are feeling under the weather, to reschedule and take care of themselves to keep your community healthy and safe. ]

Stay safe!

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