Reporting

Conversation History

View all the consumer conversations your Virtual Assistant has handled for you in one place. The business dashboard is home to your text transcripts and voicemails. The dashboard will provide details around consumer conversations.

You might be curious about the conversations we’re handling. With our conversation history feature, grab some popcorn, sit back, and watch Sasha deliver amazing customer service.

See details around consumer conversations. Understand if:

  • The conversation was handled
  • Consumer was unresponsive
  • Class/appointment was booked
  • Consumer needs business to follow up

Available with Premium and Ultimate package.