Reporting

Scale Smarter

The communication metrics you need to grow your business. Daily reporting will provide a deeper understanding of how many customers are reaching out to you, how engaged they are and why are they reaching out.

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Engagement Rate

Understand how your clients are engaging with your business, which clients go quiet and which ones book services.

Multi-Location Reporting

Compare each locations metrics to get a clearer picture on how your brand is performing across all locations.

Insights about customers

Discover and organize what customers are calling about. Monthly and daily updates through our live dashboards.

Business Notifications

Stay on top of client communication through text and email notifications if a client is requesting a callback or if there is a question True Lark is unable to assist with.

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Conversation History

View all the consumer conversations your Virtual Assistant has handled for you in one place. The business dashboard is home to your text transcripts and voicemails. The dashboard will provide details around consumer conversations.

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Performance Metrics

Understand your business call and conversation metrics. True Lark's business dashboard provides engagement, revenue, booking, and scheduling metrics to better understand how your business is performing.

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Multi-Location Reporting

For multi-location business owners or franchise leadership, multi-location reporting provides information on all locations in one file to compare and understand trends across numerous locations.

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Daily reports

Automatically discovers why your customers are calling in. Then sends you a summary email on who is calling in, what calls have been handled, what conversations need business attention, which contacts are engaged, which contacts have gone quiet, and more.

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More ways to use True Lark

Omni Channel

Prospects and existing customers prefer to communicate with you in a variety of different ways -- via phone, text message, Instagram, Facebook, web chat, etc. True Lark allows you to manage communications across all these channels and from one place.

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Core AI

Hundreds of ways to customize the product to match how you do business. The technology is artificial intelligence (AI), but the conversations are human-led.

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Sales & Marketing

Automated marketing tools automatically follow up with clients immediately via text after they submit a form or response to marketing message— giving you the comfort of knowing that warm leads never go cold again.

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