Product Tips

What’s better than your chatbot?

Have you ever asked yourself why Chatbots get “stuck” when supporting your clients?  25% of the time the chatbot does not have the information your client is seeking 75% of the time the chatbot does not understand what the client is seeking! 75% of the time! When the chatbot gets stuck it puts additional workload … Continued

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Product Tips

How SMS Messaging Can Support COVID Procedures

From taking client temperatures, appointment check-ins from the parking lot, to asking COVID screening questions before booking, 2020 has changed how Fitness, Beauty, Wellness, and Dental practices manage their business. Overall, TrueLark knows that keeping your staff and clients safe is your top priority. How your business manages these procedures can differ, but leveraging technology … Continued

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Product Tips

A Better Client Experience that Leads to Retention

First impressions are everything when it comes to boutique fitness. Most of the time you get one class to sell your experience to a new client. It’s important that it is the “right” experience. If the first experience isn’t a good fit, the client may never come back.  Worst, they might leave a poor review … Continued

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Fitness

How to Increase Your Average Sale Price

Everyone knows upselling is a simple way to increase your average sale price per transaction. However, it can be challenging for your staff to be consistent in the upsell process. A simple Google search shows many blogs and articles that support this challenge: Why It’s So Hard to Get Retail Employees to Upsell How To … Continued

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Fitness

Support Your Franchisees and Grow

Every successful franchise starts with a strong vision, but vision alone is never enough. According to Entrepreneur, “You must translate that vision into reality in order to achieve success. And that starts with the sale.” TrueLark is here to support that sale and the model of excellence you are building for your franchisees.     Sell … Continued

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Product Tips

Optimize Your Web Chat Preferences

Our Web Chat tool brings Al-powered messaging to your website. The Branded Web Chat feature overlays on your website capturing FAQS and booking requests from visitors on your site. Web Chat with the look and feel of your brand blends effortlessly with your web design. Easy to install. You can have a Business Assistant managing … Continued

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