Our team at TrueLark wants to celebrate all the small business owners out there not only on Small Business Saturday but every day. Our employees have owned spas, fitness studios, and salons before coming to work at TrueLark. Running a small business was the most rewarding and challenging thing we’ve ever experienced. You have a … Continued
Read StoryTwo words for you… Recurring revenue. We all want it. We know it’s good for our business. We know memberships and the subscription economy is where it’s at. BUT commitment is hard. What can you do to convert your class package users to members? Here are three things to try. Don’t make them commit Consider … Continued
Read StoryLast-minute holiday staffing for fitness studios can be a serious challenge. If you’ve ever run a business, you know that people can be one of your most beneficial and challenging assets. With the holidays just around the corner, keeping your small business staffed can leave you feeling less than jolly. College students going out of … Continued
Read StoryProvide Immediate Customer Support on Facebook using Automated Facebook Messenger responses and True Lark Your customers are reaching out to you via phone, email, text message, in person, Instagram, Facebook, Google Reviews, Yelp Reviews, Trip Advisor, etc. As a business owner, it can seem impossible to provide a timely response across multiple channels. Optimize your … Continued
Read StoryIf you’re considering a call center or already have a call center service in place, there is no doubt you understand the value of 24/7 customer support and the challenges that come with scaling that support internally. Up until recently, a call center appeared to be one of the only options for external support. Depending … Continued
Read StoryAs of late, Artificial Intelligence (AI) has become a buzz word in the tech industry. Whenever I hear the term I think back to the days of watching the movie Smart House on the Disney Channel. Now, I’m having nightmares that a robot is going to try to control my life. Before my dreams turn … Continued
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