Fitness

Small business owners: We see you. We acknowledge you. We celebrate you.

Our team at TrueLark wants to celebrate all the small business owners out there not only on Small Business Saturday but every day. Our employees have owned spas, fitness studios, and salons before coming to work at TrueLark. Running a small business was the most rewarding and challenging thing we’ve ever experienced.  You have a … Continued

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Fitness

From Class Pass User to a Monthly Unlimited Member

Two words for you… Recurring revenue.  We all want it. We know it’s good for our business. We know memberships and the subscription economy is where it’s at. BUT commitment is hard. What can you do to convert your class package users to members? Here are three things to try.  Don’t make them commit Consider … Continued

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Fitness

Last-Minute Holiday Staffing Tips from a Fitness Studio

Last-minute holiday staffing for fitness studios can be a serious challenge. If you’ve ever run a business, you know that people can be one of your most beneficial and challenging assets. With the holidays just around the corner, keeping your small business staffed can leave you feeling less than jolly. College students going out of … Continued

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Product Tips

How to turn an automated Facebook Messenger response into a 2-way conversation

Provide Immediate Customer Support on Facebook using Automated Facebook Messenger responses and True Lark Your customers are reaching out to you via phone, email, text message, in person, Instagram, Facebook, Google Reviews, Yelp Reviews, Trip Advisor, etc. As a business owner, it can seem impossible to provide a timely response across multiple channels. Optimize your … Continued

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Product Tips

The Biggest Problem With Call Centers, And How You Can Fix It

If you’re considering a call center or already have a call center service in place, there is no doubt you understand the value of 24/7 customer support and the challenges that come with scaling that support internally. Up until recently, a call center appeared to be one of the only options for external support. Depending … Continued

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Product Tips

Beyond The Technical Jargon: What does “AI” really mean for you and your business?

As of late, Artificial Intelligence (AI) has become a buzz word in the tech industry. Whenever I hear the term I think back to the days of watching the movie Smart House on the Disney Channel. Now, I’m having nightmares that a robot is going to try to control my life. Before my dreams turn … Continued

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